Our goal is 100% customer satisfaction. FatCloth Oy offers you a full 14 day money back guarantee for unused FatCloths from the day you receive your order. Please contact us first via the contact form or via email email@example.com in case you are not satisfied with our product and wish to return it so that we can manage a smooth and timely process. Items must be returned in the original packaging and in mint condition. You can either exchange your product or receive your money back. FatCloth will not cover for shipping costs, so please contact us before returning the product.
The FatCloth warranty is extended to cover any quality issues that might occur within reasonable time limit after the product has been taken into use. So if a seam starts to unravel or you'll suspect some other flaw in your FatCloth, drop us an email and we'll sort it out. However, please note that the colors of the print do fade slightly when washed or used extensively over time - this is a feature of the product and a compromise between usability and lookingoodability.
Please ensure that you return the order with sufficient postage. Returns where postage is not paid will not be accepted by us.
The terms apply where no other written agreements have been made between you as the purchaser and FatCloth Oy.
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